Contact: chicbychica@gmail.com
SHIPPING INFO
We have products available for NZ wide shipping, and some more fragile items which are Auckland only.
Please check the available shipping area on the product listing for where each item can be shipped.
No International shipping due to the nature of the products.
For 'Local Drop Off Only' products, there is a flat rate $12. For local Auckland areas only, see available zone during checkout. Pick up can also be selected at checkout for these items (Hillcrest, Auckland), time and date will be arranged after purchase is complete.
- option only available in lockdown level 3 and lower -
For all shipping items will be available to all other areas ( wider Auckland and nationwide)
as outlined in product description
Rest of Auckland: $10
North Island: $15
South Island: $15
Rural: +$5
FREE SHIPPING OVER $120
RETURN POLICY
Please note, custom orders are non-refundable as they are made specifically for you.
Refunds, returns and exchanges are offered only for incorrect or faulty items. If you believe you qualify, please contact us at chicbychica@gmail.com or use our contact form.
Return address will be supplied by direct contact.
Unfortunately we cannot refund shipping and handling fees and customer is responsible for re-shipping fees.
We do our very best to provide quality products you will love.
We want our customers to be completely happy with their purchase. If you are not completely satisfied with your order, please contact us within 7 days of receiving your items and we will be happy to find a solution.
All sale items are final and non-refundable.
WHOLESALE INQUIRIES
Please email chicbychica@gmail.com or use our Contact form to inquire.